Call Centers
The New World of the Debt Collections Agent
The purpose of the skills course is to prepare and equip debt collections agents to work from home effectively using strategy and technology, within the Debt Collectors’ Code of Conduct.
Leading a Team
The purpose of the skills course is to prepare and equip team leaders and supervisors when managing their teams.
Effective Coaching
The purpose of the skills course is to prepare and equip leadership and coaches with the skills to coach effectively in the workplace.
An Introduction to the Agile Scrum
The purpose of the skills course is to prepare and equip team members with the Agile working methodology and working principles to perform effective scrums.
Working from Home
This lesson is targeted at anyone who needs to work from home and covers some of the fundamental aspects to do so.
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Email: sales@myodyssey.co.za
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Email: support@myodyssey.co.za
