Impactful Conversations
R 150.00
This workshop will help you to manage your staff during difficult, emotional, trying or traumatic situations. Often we are exposed to people issues at work that are outside the sphere of our technical role.
Learning Outcomes
- Assist managers to manage individual and team members, by developing effective ways of engaging and connecting on a more personal level.
- Manage the tension between tasks and people by creating a safe, empathetic and caring environment.
- Develop skills and techniques to facilitate conversations for emotional and distressed employees.
- Develop a tool kit with conversational skills and steps to follow, questions to ask, and creating trust and support.
- Enhance self-awareness and authenticity to self manage during uncertainty.
This workshop will help you to manage your staff during difficult, emotional, trying or traumatic situations. Often we are exposed to people issues at work that are outside the sphere of our technical role. There will be times when team members or employees are experiencing difficulties on a social, emotional or economic level and may require support to guide and manage them through their presenting circumstances. In our current climate, we are experiencing an increase in job loss, work and home changes, gender-based violence, mental health issues and stressors that may seriously impact the person’s well being and self-worth. This workshop will assist you to have more impactful conversations and help you identify when there has been a noticeable change without team members who may require support and care. We hope this journey will give you the tools to feel more confident and comfortable with approaching such situations.
Learning Outcomes
- Assist managers to manage individual and team members, by developing effective ways of engaging and connecting on a more personal level.
- Manage the tension between tasks and people by creating a safe, empathetic and caring environment.
- Develop skills and techniques to facilitate conversations for emotional and distressed employees.
- Develop a tool kit with conversational skills and steps to follow, questions to ask, and creating trust and support.
- Enhance self-awareness and authenticity to self manage during uncertainty.
