L03 Debt Collection Strategies
R 350.00
LEARNING OUTCOME
Apply a debt collections strategy to optimize debt collections
PURCHASE THE FULL COURSE
This module is part of a “THE NEW WORLD OF THE DEBT COLLECTIONS AGENT” course. Purchase the full course to receive a discount on the cost of all 5 modules in this course.
LEARNING OUTCOME
Apply a debt collections strategy to optimize debt collections
KEY LEARNING POINT
- Types of campaigns (phone, SMS, eMail, Post)
- Creating a call flow and script
- Creating business rules
- Types of comments
- Updating details
- The importance of debit orders
- The importance of inbound calls /SMS /eMail
- Tracing a debtor
